Privacy Policy

Effective Date: February 27, 2026

1. Introduction

Clipo, Inc., doing business as Distillator.ai ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, store, and safeguard your information when you use the Distillator.ai platform (the "Platform").

Our registered address is 1225 4th St, Unit 119, San Francisco, CA 94158. For all privacy-related inquiries, please contact us at info@distillator.ai.

2. Information We Collect

2.1 Information You Provide

  • Account Information: name, email address, password. Sellers provide additional info for payment processing.
  • Profile Information: display name, biography, profile image.
  • Transaction Information: purchase/sale records, amounts, dates.
  • Communications: support contacts, disputes, surveys.

2.2 Information Collected Automatically

  • Usage Data: pages viewed, features used, search queries.
  • Device Information: device type, OS, browser type.
  • Log Data: IP address, access times, referring URLs.
  • Cookies and Tracking Technologies.
  • Geolocation Data: approximate location from IP.

2.3 Information from Third Parties

  • Payment Processor (Stripe): transaction confirmations, payout statuses. We do not store full credit card numbers.
  • Analytics Providers: aggregated usage data.

2.4 AI Conversation Data (Marketplace Data)

Processed through PII scanning and anonymization. Not used for any purpose other than facilitating transactions and ensuring compliance.

3. Legal Bases for Processing

  • Contract Performance
  • Legitimate Interests
  • Legal Obligation
  • Consent

4. How We Use Your Information

  • Platform Operations
  • PII Compliance
  • Transaction Processing
  • Communications
  • Safety and Security
  • Analytics
  • Legal Compliance
  • Dispute Resolution

5. PII Scanning and Anonymization of Marketplace Data

5.1 The Seller is the data controller for third-party PII in uploaded Data. The Company acts as data processor for PII scanning.

5.2 Automated scanning identifies PII including names, emails, phone numbers, addresses, government IDs, etc.

5.3 Identified PII is replaced with non-identifying placeholders (e.g., [NAME], [EMAIL]).

5.4 Scan metadata retained for 3 years. Original PII not retained after anonymization.

5.5 No automated system guarantees detection of all PII. Sellers retain ultimate responsibility.

6. How We Share Your Information

  • Transaction Participants: transaction details shared between buyers and sellers.
  • Service Providers: Stripe, cloud infrastructure, analytics, communications.
  • Legal and Regulatory Disclosures: when required by law.
  • Business Transfers: in event of merger/acquisition.
  • Aggregated/Anonymized Data: may be shared for analysis.

We do not sell your personal information to third parties.

7. Data Security

We implement commercially reasonable security measures including encryption in transit and at rest, access controls, security assessments, and incident response procedures.

8. Cookies and Tracking Technologies

  • Essential Cookies: required for Platform function.
  • Analytics Cookies: usage understanding.
  • Preference Cookies: settings and preferences.

You can control non-essential cookies through browser settings.

9. Data Retention

Data TypeRetention Period
Account Information30 days after deletion
Transaction RecordsMinimum 7 years
PII Scan Metadata3 years
Usage and Log DataUp to 2 years
CommunicationsUp to 3 years
Marketplace DataWhile listing active, plus 30 days cached

10. Your Rights and Choices

  • Access, Correction, Deletion, Portability
  • Restriction, Objection, Withdrawal of Consent
  • Opt-Out of Marketing, Non-Discrimination

Contact: info@distillator.ai

11. California Privacy Rights (CCPA/CPRA)

Right to Know, Delete, Correct, Opt Out of Sale, Limit Use of Sensitive Information.

12. European Privacy Rights (GDPR)

Data Controller: Clipo, Inc. International transfers via Standard Contractual Clauses.

13. Other Jurisdictional Requirements

EU Data Act compliance. Compliance with LGPD, PIPEDA, and other local laws.

14. Children's Privacy

Not directed to individuals under 18.

15. Third-Party Links and Services

We are not responsible for third-party privacy practices.

16. Changes to This Privacy Policy

Material changes notified via email and Platform posting with 30 days' notice.

17. Contact Us

Clipo, Inc.

1225 4th St, Unit 119, San Francisco, CA 94158

Email: info@distillator.ai